If for any reason you need to return your purchase we are happy to exchange the item(s) or to fully refund the value of the product. The terms and conditions below apply to all returns.

Return Policy

You may return your Stighlorgan purchase within 30 days from receipt for a full refund in the value of the product.

If the return falls outside of this period, or the item is worn, damaged or not in its original packaging, Stighlorgan cannot accept the returned item(s) and cannot offer a refund.

Please contact us at [email protected] before making a return and request a returns form. You must do so within 14 days of receiving the goods and clearly state the order number and reason for returning.

Whilst in possession of items which are to be returned you have an obligation to take reasonable care of them. In order for a return to be accepted items must be returned in their original condition; they must be unused, in original packaging, and with original product tags and swing ticket still attached.

If you have any other questions please email us at [email protected].

Refunds and Exchanges

Returned items can be exchanged or refunded. This does not include original delivery costs and you are responsible for the cost of returning an item to us. Your refund will be processed as soon as the product you have returned is inspected by our quality assurance team and it is confirmed that it fits within our returns policy. This quality check can take up to 3 days, although generally it will be done the same day the item arrives with us.

Once the return has been approved, it takes 1-2 days for the refund to be made by Stighlorgan to your payment services provider (for example your credit card supplier). Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider.

We recommend that returns are sent with a tracked service. We also advise you ensure the items are well packaged as you are responsible for the returns arriving in line with our returns policy.

Please enclose your returns form with the item and return to:

If you have any other questions, you can email us at [email protected] where our advisers will be happy to assist you.

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如果機於某種原因你不滿意或有需要更換您的貨品，我們會樂意為您作出全額退貨或更換貨品。以下條款和條件適用於所有的退貨或更換。

退貨政策

您可以在收到該貨品的三十天內向Stighlorgan提出全額退款的要求。

如果提出退款的要求在這三十天之後，或者該貨品有被磨損，損壞或無法原包裝地回收，

Stighlorgan將不能接受收回貨品的要求，也不能提供退款。

請在退貨前以E-mail的形式與我們聯繫 [email protected] 

您必須在收到貨物後十四天內聯繫我們，並載明訂單號碼和退貨理由 。

在退貨前, 您有合理的義務保持已經被接受退貨之物品的原狀;

他們必須未經使用並處於原先出售的狀態，原裝包裝及原裝貨品之標籤和吊牌還連著。

如果您有任何其它問題，請聯繫我們: [email protected]

退款和更換
退貨貨品可以作出退款和更換。這不包括原來的快遞費用，所以您將要負責退貨之快遞費用。當我們一收到您的退貨貨品，貨品會直接交到我們的質量保證團隊並作出檢查 確保它的質量保證是在我們的退貨政策範圍內，與此同時您的退款會進行批核。質量檢查有可能需要長達三天, 但它通常會在我們收到退貨貨品的同一天完成檢查。

一旦退款批核成功，Stighlorgan正常需要一到兩天發出退款金額到您付款服務供應商（例如信用卡公司）作出退款。請注意，所需時間會因各下之付款服務供應商而異。

我們建議退貨時請用有追踪服務之方法發送。我們也提醒各下有責任保證商品的包裝必須處於交付予閣下時的狀態及達到我們的退貨或更換政策所需之要求。

退貨時請附上您的退貨表格及退貨貨品, 寄至:

Stighlorgan ltd
Bezos c/o Ogden Fulfilment Limited
Unit 3F, Acre Park
Dalton Lane
Keighley
BD21 4JH
UNITED KINGDOM

如果您有任何其他疑問，我們的顧問將竭誠為您提供協助。您可以電郵我們: [email protected]

我們的網上商店客戶服務團隊之服務時間為 週一至週五：上午11時至下午6時。